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Meeting Reports, Bury Council

Executive Committee 23 January 2008

01.25.08

Wednesday night was the regular meeting of Bury Council’s Executive Committee which I sit on as one of the two Opposition Group Leaders.

This week saw a very short agenda:
Anti-Social Behavioral Policy for use by 6 Town Housing
This saw the adaptation of Bury’s existing anti-social behavior policy, for use by “6 Town Housing” (the agency that looks after the borough’s council housing). I know 6 Town Housing already have a very active anti-social behavior unit, and I’m sure this extended policy will help them in their work.

Establishment of a Home Improvement Agency
By accepting this report the council established a “Home Improvement Agency” service to carry out all adaptations and work to houses for people in need (e.g. adaptations for disabled people, and the elderly etc). Currently work for council houses is carried out by a different agency for people in private homes.

Secondly, the report agreed to appoint 6 Town Housing as the agency to undertake this service. This does seem sensible, as they know the area well and are already doing much of the work. Assurances were sought that this represented best value for money and also on the quality assurances in the contract.

Customer Relations Management
The Executive Committee received an update on the implementation of the customer relations management system and how this is progressing. I raised a concern about whether the design of the system was too “telephone orientated”, given the amount of services in general that people now access online. I also asked about the reduction in paper useage by the authority as a result of “paperless office” initiatives.

Any questions please don’t hesitate to ask!

Tim

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