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Happy Christmas and Council Christmas Information

by timpickstone on 18 December, 2012

Happy Christmas to all local residents and thank you very much for your continuing support.

Can I take the opportunity to wish everyone the very best for 2013.

News update emails will be taking a bit of a break over Christmas, but back again in the new year!

Information on Council Services over Christmas
Over Christmas and New Year from Monday 24 December until Wednesday 2 January the Council’s  offices will be closed to the public unless stated otherwise in the information provided below.

Do it online
Throughout the Christmas and New Year period you can continue to access Bury Counil’s services online. These links should held: ‘Report it‘, ‘Apply for it‘ and ‘Pay for it‘. Please be aware that the Council may not process reports, applications or payments until Wednesday 2 January 2013.

Customer Contact Team
Over Christmas and New Year the Customer Contact Team will operate as follows for switchboard calls (0161 253 5000), environmental services calls (0161 253 5353) and adult care services calls (0161 253 5151):

closed all day on Monday 24 December;
open between 8.45am and 3pm on Thursday 27 December and Friday 28 December;
closed from 3pm on Friday 28 December until 8.45 am on Wednesday 2 January.

The Customer Contact Team will be closed from 5pm on Friday 21 December until 8.45 am on Wednesday 2 January for queries regarding the following.

Council Tax – 0161 253 5656.
Housing Benefits (inc free school meals) – 0161 253 5858.
Planning services – 0161 253 5432
Elections – 0161 253 5331.

Changes to Christmas and New Year bin collections
Changes to bin collection dates over Christmas and New Year will be as follows.

Collections due on Monday 24 December will take place as usual.
Collections due on Tuesday 25 December will change to Monday 24 December;
Collections due on Wednesday 26 December will change to Thursday 27 December;
Collections due on Thursday 27 December will change to Friday 28 December;
Collections due on Friday 28 December will change to Saturday 29 December
Collections due on Monday 31 December will take place as usual.
Collections due on Tuesday 1 January will change to Monday 31 December.
Collections return to normal from Wednesday 2 January.

This Council Information Page contains more detailed information on different services.

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